House Cleaning Services in Hurst, TX

No, and we never have. Love My Maids has been operating since 2014, and we've never used contracts. You pay per visit, you can change frequency whenever your life changes, and you can cancel without notice or penalty. The reason is simple — clients who stay because the service is good are better clients than ones who stay because they're locked in.

We accept all major credit cards, checks, and cash. We require a card on file for all Hurst clients, charged within 24 hours of your cleaning. Recurring Hurst clients can also use ACH if preferred.

Call our office within 24 hours of the visit. We'll send a cleaner back — same day if our schedule allows, otherwise the next day — to re-clean whatever was missed at no charge. The 24-hour re-clean guarantee has been in place since we opened in 2014. We'd rather hear from you than have you go quiet, so don't hesitate to call.

Tips aren't expected and they aren't built into our pricing. They're appreciated when clients want to give them, but our cleaners are paid a real wage either way. Most clients who do tip leave 10-15% of the cleaning cost, either in cash left for the cleaner or added to the invoice through our office. Holiday tipping (especially around Christmas) is a common tradition with our long-term recurring clients, but it's never an expectation.

For a first cleaning, plan on a week or two of lead time — sometimes more during busy seasons (spring, holidays, end of school year). Once you're set up on recurring service, you have a standing appointment, so booking isn't something you'll think about. If you need to schedule around a specific date — a party, a move, in-laws coming to town — give us as much notice as you can and we'll work it in.

For recurring service, yes — that's the whole point of how we run things. You're matched with one cleaner who stays with you long-term, and over half our team has been with us more than two years. For your first cleaning, we match based on who's working in your area and the availability that fits your timeline. If you've worked with one of our cleaners before through a deep clean or one-time visit and want her back for recurring, tell us when you book and we'll do our best to assign her.

Call us. Recurring clients pause, skip, add visits before guests, switch from weekly to bi-weekly to monthly, take the summer off when the kids are home, and resume in the fall. We don't charge fees for any of it because there's no contract holding you to anything in the first place. Just give us as much notice as you can — usually 24 hours is enough — so we can adjust your cleaner's schedule.